Guest Reviews

What Past Guests Say About Their Stay

At BEST WESTERN Plus Waterfront Hotel, we’re always striving to deliver genuine personalized service. Outstanding quality is important to us, and we hope our guests take notice.

Browse our recent guest reviews and see what previous visitors have said about Waterfront Hotel.

"Great view!"

I love visiting Windsor, and I love the view of the Detroit skyline!

The check in was easy and fast, parking was easy to get to. They had no problem welcoming my 2 dogs for a $50 charge. The room was nice, if a bit small. Bed was comfortable. Pool area was adequate, looks like it could use a good scrub down but could just be time-worn. The free breakfast was nice, but some fruit salad or something would be good for those of us who like to eat a bit healthier. Can't complain when its free I guess. Awesome location in walking distance to so many awesome restaurants and bars. I highly recommend Chanosos for sushi and other asian food. Walking distance to casino also. I would definitely stay here again!


Atlanta, Georgia


"Great Customer Service"

I recently brought a group of 85 guests to stay at the BEST WESTERN PLUS Waterfront Hotel for a sporting event. The group in the Sales Department were a pleasure to deal with and the facility exceeded everyones expectations. I will definitely use the BEST WESTERN PLUS Waterfront Hotel again for both business and personal stays. Rooms are clean, front desk staff are accommodating and the pool, hot tub and fitness facilities are well above average (great view of Detroit from the treadmill...)

Ryan S
Komoka, Canada


"Great Conference Location"

We held a Conference for 70 people and it was very successful. The Hotel has such a beautiful view from both the Hotel rooms and the conference room. Lots of nice restaurants to walk to. The catering for the event was done by the St Clair Centre. They work very closely with the Hotel and made our Conference Perfect. Thanks

Julie B.

Toronto, ON

"Excellent Weekend"

We had an Excellent Weekend there. The Rooms were clean, beds were so comfortable & the View was just Breathe taking!!! I can't wait to return next month for a weekend away!!!!


Amy Testani